FANDOM


Getting SupportEdit

  • The only way to get Official Support is by sending in a support ticket
  • Submit a support ticket here: https://astronest.freshdesk.com/en/support/home
  • You need to enter your Nation #, Nation ID and Server in your report to submit it successfully.
  • It will be very difficult for us to reply your mail without your Nation #, Nation ID and Server
[ Fig 01. How to check your 'Nation # and Nation ID' ]
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In the upper-left corner of the main screen, you can check your' nation information'

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LVL64 #90537 Yotein

[ Nation # : 90537 ], [ Nation ID : Yotein ]

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Server : Scorpion

Work HoursEdit

Region Work hours
Korea(KST) 17:00 ~ 21:00
U.S.(PST) 00:00 ~ 04:00
Europe(GMT) 02:00 ~ 06:00

It will take less than 48 hours to get an answer. If it is weekend, it will take longer.

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