- The only way to get Official Support is by sending in a support ticket
- Submit a support ticket here: https://astronest.freshdesk.com/en/support/home
- You need to enter your Nation #, Nation ID and Server in your report to submit it successfully.
- It will be very difficult for us to reply your mail without your Nation #, Nation ID and Server
In the upper-left corner of the main screen, you can check your' nation information'
LVL64 #90537 Yotein
[ Nation # : 90537 ], [ Nation ID : Yotein ]
Server : Scorpion
|Korea(KST)||17:00 ~ 21:00|
|U.S.(PST)||00:00 ~ 04:00|
|Europe(GMT)||02:00 ~ 06:00|
It will take less than 48 hours to get an answer. If it is weekend, it will take longer.